OnTheMonee

Research & Guides

Whitepapers

In-depth research and practical guides for Australian hospitality venues navigating the shift to digital tipping.

These whitepapers are currently in draft — content subject to final review before publication.
ROI & Business Case

ROI Guide: Calculating the True Cost of Manual Tip Distribution

A data-driven framework for calculating the real cost of manual tip distribution at your venue — covering time costs, error exposure, cash handling risk, staff turnover, and the ROI case for automation.

8 pages · PDF

What's inside:

  • Time cost analysis: 2–12 hours/week in reconciliation
  • Error and dispute costs with worked examples
  • Cash handling risks and shrinkage exposure
  • Staff turnover costs ($5K–$10K per departure)
  • Full ROI model with real venue examples

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Market Research

The State of Digital Tipping in Australian Hospitality 2026

A comprehensive analysis of the Australian hospitality tipping landscape — cashless economy trends, digital adoption rates, compliance pressures, and what it all means for venues and staff in 2026.

10 pages · PDF

What's inside:

  • Cash decline statistics and bank infrastructure changes
  • Digital tipping adoption rates in Australian hospitality
  • Compliance obligations for venues
  • Benefits of digital tip management for staff retention
  • Future outlook: embedded tipping and regulatory tightening

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